Your say on care of patients

The Northern Health and Social Care Trust has urged more service users to have their say.

The “10,000 Voices” project has been set up regionally to provide a focus on health care services in Northern Ireland, from a patient’s perspective.

Carolyn Kerr, deputy director of nursing with the Northern Trust, said: “We are collecting these stories to inform the commissioning process.”

Phase 1 of the project focused on emergency departments, minor injuries units, GP out-of-hours services and Northern Ireland Ambulance Service.

Improvements now include increased pillows and blankets in emergency departments; cleaning regimes and checks in waiting areas have increased and additional portering and security patrols in emergencydepartment waiting areas.

If you would like to share your experience, there is a survey online at or request a paper version from