Ryanair passengers warned on early check-ins
Scott Kennerley, Head of Policy (Transport) at the Consumer Council said, “It is imperative that anyone travelling with Ryanair this weekend checks in online well ahead of time in order to obtain their boarding card as anyone failing to do so risks paying £60 to check in at the airport.
“As this situation has been caused by Ryanair, the Consumer Council has called on Ryanair to waive any charges for issuing boarding cards to those passengers who remain unaware of the website closure and do not get their boarding card printed on time.
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Hide Ad“The Consumer Council is also asking Ryanair to ensure it has sufficient staff available at airports to assist passengers with check in to minimise disruption to passengers and services. Lastly, we would advise passengers to allow extra time to get through the airport.”
If consumers have a complaint against an airline they can contact the Consumer Council on 0800 121 6022, email [email protected] or get in touch via Twitter and Facebook.